
Payment Policy
Effective Date: January 17, 2025
At Luxegleams, we strive to provide our customers with a seamless and secure payment experience when making purchases on our website luxegleams.com. This Payment Policy outlines the accepted payment methods, payment processing, and other important details regarding payments for orders placed on our Site.
1. Accepted Payment Methods
We accept a variety of payment methods to make your shopping experience convenient and flexible. The payment methods available on Luxegleams include:
-
Major credit and debit cards:
- Visa
- MasterCard
- American Express
- Discover
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Digital payment options:
- PayPal
- Apple Pay
- Google Pay
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Other payment methods:
- Any other payment options that are available during checkout, as updated from time to time.
2. Payment Authorization
When you place an order, we will authorize the payment to ensure the funds are available. However, Luxegleams does not charge your payment method until the order has been confirmed, processed, and shipped. If your payment is not authorized, your order will not be processed. You will be notified immediately if there is any issue with your payment.
3. Currency
All prices on the Luxegleams website are listed in U.S. Dollars (USD). If you are shopping from outside the United States, the total cost of your order will be converted to your local currency by your payment provider at the exchange rate applicable at the time of payment. Please note that additional foreign transaction fees or bank fees may apply, and Luxegleams is not responsible for any such charges.
4. Taxes
Sales tax will be calculated based on the shipping address provided and in accordance with applicable tax laws. Tax rates may vary by location. You will see the tax applied to your order at checkout before completing the payment.
5. Payment Processing
All payments are processed through secure third-party payment processors. Luxegleams uses industry-standard encryption to ensure the safety and security of your payment information. Your credit card information is never stored on our servers.
If you encounter any issues with payment processing, please ensure that your payment method is valid, your billing address matches the one on file with your payment provider, and there are sufficient funds available. You can contact our customer support team at info@luxegleams.com for assistance if needed.
6. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase, including the items ordered, shipping address, and the total amount paid.
7. Refunds
Refunds will be processed to the original payment method. Please refer to our Refund and Returns Policy for more information on how refunds are handled in the event of a return or cancellation.
8. Currency Conversion Fees
If you are purchasing from outside the United States, your payment provider or bank may charge you a currency conversion fee depending on the payment method used. These fees are beyond our control, and you should check with your payment provider for any additional costs associated with your purchase.
9. Payment Issues
If your payment is declined or flagged for any reason, we will notify you immediately via email. You may need to update your payment method or contact your payment provider for further assistance.
If you experience difficulties processing your payment, please contact our customer service team, and we will assist you in resolving the issue.
10. Security
Luxegleams is committed to protecting your personal and financial information. We use secure encryption technology (SSL) to ensure your payment details are transmitted safely. All transactions made through our Site are secure, and we follow industry best practices to protect your data.
11. Fraud Prevention
We take fraud prevention seriously and reserve the right to cancel or hold any order for further verification if there is suspicion of fraudulent activity. If we detect any suspicious activity, we may contact you for additional information to confirm your order.
12. Customer Support
If you have any questions or concerns regarding payment processing or need assistance with your payment, please contact our customer support team:
Luxegleams
Phone: 702-675-2614
Email: info@luxegleams.com
Website: https://luxegleams.com
Address: 587 Hickory Ridge Drive, Las Vegas, Nevada, United States
By making a purchase from Luxegleams, you agree to this Payment Policy. Thank you for choosing Luxegleams for your eyewear needs!