Sales Policy

Effective Date: October 14, 2024

At luxegleams, we aim to provide a seamless shopping experience for all our customers. Please review the following terms regarding purchases, pricing, and shipping. By placing an order on our website, you agree to the terms outlined below.

1. Product Availability

All products on our website are subject to availability. While we strive to ensure that our inventory is up to date, there may be rare instances where items become unavailable after an order is placed. In such cases, we will notify you immediately and offer an alternative product or a full refund.

2. Pricing

All prices displayed on our website are in USD and are subject to change without prior notice. We reserve the right to adjust prices, including adjustments for promotions, sales, or price corrections due to errors. However, the price you see at checkout will be the final price for your order.

Prices do not include:

  • Applicable taxes
  • Shipping costs (unless stated otherwise)

Any applicable taxes or shipping costs will be added to your order during the checkout process.

3. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Other approved payment gateways

All payments must be made in full at the time of purchase. In the event of a payment issue, your order may be delayed or canceled. We will notify you if there are any issues with your payment.

4. Order Confirmation

Once you place an order, you will receive an email confirmation containing the details of your purchase. If you do not receive this confirmation email within 24 hours, please check your spam folder or contact us directly.

5. Shipping & Delivery

We offer shipping options to most locations worldwide. Shipping costs and delivery times may vary depending on your location and the shipping method you choose at checkout.

  • Processing Time: Orders are typically processed within 2-3 business days.
  • Delivery Time: Standard shipping takes approximately 5-7 business days for domestic orders and 7-14 business days for international orders. Expedited shipping options are available for faster delivery.

Please note:

  • We are not responsible for delays caused by customs, shipping carriers, or other circumstances beyond our control.
  • International customers are responsible for any customs duties, taxes, or fees applicable to their shipments.

6. Order Cancellations

You may cancel your order within 24 hours of placing it. After 24 hours, we cannot guarantee the cancellation of your order, as it may already be processed for shipment. Please contact us immediately if you need to cancel your order.

7. Returns & Refunds

For information on our returns and refund process, please refer to our Refund and Returns Policy.

8. Warranty

We stand behind the quality of our products. All eyewear comes with a 1-year warranty covering any manufacturer defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.

If you encounter any issues with your product, please contact us to arrange a repair or replacement under our warranty policy.

9. Contact Us

For any inquiries related to orders, payments, shipping, or other concerns, please contact us:

  • Phone: 702-675-2614
  • Email: info@luxegleams.com
  • Address: 587 Hickory Ridge Drive, Las Vegas, Nevada, United States

This policy is effective as of October 14, 2024.